Call Transfer

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This function enables you to transfer your active interaction with customer to another ready and available agent for handling.

How can I transfer the call to another agent?

To transfer the call, follow these steps:

1. Click on the "Transfer" button located in the meeting functions section.
2. A pop-up window will appear, showing available agents by default.
3. You can search for a specific agent by typing their name in the search box.
4. Finally, select the agent and click on the "Transfer" button.

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